Refund policy
Return & Refund Policy
Last updated: June 2026
At South End Beach Club, every item is made to order specifically for you. Because our products are printed on demand, we do not accept returns or exchanges for incorrect size selection, color selection, buyer’s remorse, or changes of mind.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of receiving your order.
Please include:
- Your order number
- A description of the issue
- Clear photos showing the problem
Once reviewed, we will work to provide a replacement or refund when appropriate.
Sizing
Please review all sizing information carefully before placing your order. Product measurements and sizing charts are provided on each product page to help you select the best fit.
Because items are produced specifically for each order, we cannot offer refunds or exchanges for items ordered in the wrong size.
Returned Packages
If a package is returned due to an incorrect shipping address provided by the customer, failure to claim a package, or delivery refusal, additional shipping charges may apply to resend the order.
Refund Processing
Approved refunds will be issued to the original payment method used during checkout. Processing times may vary depending on your payment provider.
Contact Us
If you have questions regarding your order, please contact us at:
hello@southendbeachclub.com
Thank you for supporting South End Beach Club.
No Schedule. No Worries. Just Swells & Sunsets.